Shipping policy
Shipping Policy
Thank you for shopping with Flair Maiden. We’re committed to ensuring your order is delivered with care and clarity. Please review the details below regarding our shipping process.
Shipping Destinations & Estimates
We currently offer shipping to the following regions and countries:
|
Countries |
Estimates |
Costs |
|
United States of America |
10-20 Business Days |
Free |
|
Australia, China, France, Hong Kong, Japan, United Kingdom |
7-14 Business Days |
Free |
|
Austria, Belgium, Denmark, Finland, Germany, Greece, Italy, Japan, Mexico, Netherlands, Poland, Singapore, South Korea, Spain, Sweden, Switzerland |
7-14 Business Days |
$5 |
|
Canada, Czech Republic, Estonia, Ireland, Lithuania, Luxembourg, Malaysia, Norway, |
10-20 Business Days |
$5 |
|
Bahrain, India, Indonesia, Kuwait, Qatar, Saudi Arabia |
10-20 Business Days |
$8 |
|
Hawaii (USA) |
15-30 Business Days |
$20 |
Please note that all delivery times provided are estimates and are given in good faith. In sporadic cases such as global pandemics, extreme weather, and high order volumes, shipping times could take up to 90 business days to arrive. If it has been over 90 business days and you haven't received your order, please contact us for further assistance.
Order Processing
Please allow 2–5 business days for us to carefully process and prepare your order before it ships. In some cases, processing may take a little longer due to the following reasons:
- Additional information required from the customer
- Items that are currently in production or temporarily out of stock
- Customs or government-related regulations
- Natural events or unforeseen circumstances
If we anticipate a delay with your order, you’ll be notified via email.
Tracking Your Order
All orders include a tracking number, which will be emailed to you once your package has shipped. You can use this link to monitor your delivery status at any time.
SHIPPING RESTRICTIONS
Please note that we cannot ship orders to P.O. Boxes. Ensure that you provide a valid home, office, or apartment/flat address for package delivery.
DELAYED ORDERS
If there is any delay with your order, we will inform you via email.
INCORRECT ADDRESS INPUT
Flair Maiden is not liable for orders with incorrect addresses provided during the ordering process. Please ensure that your billing and shipping addresses are accurate before placing your order. In the event of our error, we will take responsibility for the original order at no charge.
LOST PACKAGES OR WRONG ADDRESS
We are not responsible for lost packages or shipments that are delivered to the incorrect address by the shipping company. However, we will do our best to assist you in resolving such issues. If you encounter this problem, we highly recommend contacting the shipping carrier to arrange delivery, package forwarding, or file a claim.
ADDRESS CHANGES
If your order has not been shipped, please contact us immediately to request an address change. Unfortunately, once orders have been shipped, we are unable to make changes. To avoid your package being returned to us, please contact the shipping company or your local post office for mail forwarding or address changes.
CUSTOMS
Any customs fees incurred after the item has been shipped are the responsibility of the buyer. By purchasing our products, you acknowledge that one or more packages may be subject to customs fees upon arrival in your country.
RETURNS AND REFUNDS
For information about our returns and refunds policy, please refer to this link: https://flairmaiden.com/policies/refund-policy